Shutters On The Beach

Amazing location right on the ocean. Staff were so friendly & helpful. As it was my 60th birthday celebration they gave us a complimentary upgrade to a Pacific View Suite, which was stunning. They also sent a birthday cake and chilled bubbly to the suite as a birthday treat. The meals were all delicious and the level of service exceptional. This hotel thinks of every detail to make the guests feel welcome & appreciated.

The hotel itself is beautiful and the location couldn't be better -- you truly are right at the beach! I had an ocean view room with a balcony and each morning I woke up to the awe-inspiring view of the Pacific Ocean. Cracking open the sliding doors even an inch and I was greeted with the mesmerizing sound of the waves. And as fabulous as the setting is, the staff is equally magnificent! Each person I interacted with went above and beyond to make sure my stay was the best it could be, and it was that and so much more. They made me feel like a VIP! And if I hadn't experienced all of the above, I would go back just for their ice cream sundae and their pineapple coconut smoothie!

Location, On-site restaurant, luxe & comfy room, though our stay coincided with 1st day of Hotel-Worker strike at hotel up the block for 3 hours starting at 6 am, so loudly that it sounded like they were outside beneath our balcony. The property isn’t even a union property so that was unexpected. Also enjoyed dinner at the on-site restaurant & lunch the following day outside on the patio with 2 different ambiances-both were thoroughly enjoyable, the service was attentive and nice and we really enjoyed the food.

Charming hotel. The staff are very accommodating and very friendly. The turn down service was great. Piano bar with fireplaces in the lobby gave a romantic and cozy vibe. We loved the beautiful pool area.

It’s a beautiful building with excellent service located by Santa Monica beach , excellent customer service